About Us

Welcome to TheInsoleStore.com — Taking 10,000 Steps a Day with You!

Welcome to the largest, most convenient, and most reliable online retailer of shoe insoles, inserts, orthotic arch supports, orthotic sandals & footwear, and foot pain relief accessories.

Our Mission:

Foot pain relief, prevention, and treatment begins with the right support for your feet and lower body. Whether you suffer from plantar fasciitis, Achilles tendonitis, arch or heel pain, over-pronation, supination, shin splints, or you suffer pain simply from being on your feet all day, our team wants to help you find relief. Our mission is to help you find the best insoles available for your feet and for your specific needs, to help you lead a happy, healthy life free from foot, knee, hip, and lower back pain.

Our Advantage:

We carry only the most reliable, high-quality, name-brand products, representing the best brands on the market, to ensure that you receive the most value for your purchase. TheInsoleStore.com is an authorized dealer of all the brands we carry, such as SpencoSuperfeetPowerstepNew BalanceOOFOSOrthaheelVionicUGG, and many, many more. We carry insoles for almost every type of sports/lifestyle activity and foot condition, inserts to accommodate many different kinds of footwear, orthotic sandals and orthotic footwear for fun & fashionable pain relief and support, specialty insoles for unique needs that you won’t find elsewhere, and a variety of pain relief accessories for continued comfort and support—even after your shoes come off.

In addition to our unrivaled selection, we offer a superior customer experience:

Dedicated customer support: Our customer service team is always here to help you with placing orders, tracking shipments, and more. Our team is available to help by phone, text, chat, email, and our help desk!

Personalized product recommendations: Our product specialists know our inventory forwards and backwards, and we’re ready to make a product recommendation tailored to your individual needs. Visit our help center to get started!

Easy-to-navigate website: We make it easy to find exactly what you need without hassle or confusion.

Educational resources: Our Insole Guide, Insole Selector AppHelp DeskFAQs & KnowledgebaseBlog, and Videos will help you learn more about the products you’re browsing.

Reviewed and approved by real customers: We partner with Reviews.io to collect independent reviews about our service and products. See all of our collected reviews here.

Fast checkout with guest checkout option: Our simplified purchase process makes online ordering quick and frustration-free.

Security protection on every page of our website: Our entire website is scanned and verified secure every day by TrustedSite to ensure your personal and financial safety.

Convenient payment options: We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay, Venmo, Shop Pay, and more!

Free shipping on all domestic orders over $25: Always—no exceptions.

Speedy shipping: Same-day shipping for all orders placed before 12:00pm (noon) Eastern Time Monday-Friday. All other orders ship first-thing on the next business day.

Easy returns: Free exchanges, wear test guarantees, and 60 days from delivery to decide whether you'd like to return your purchase. Our returns policy makes it easy!

International shipping: We ship to almost all global destinations.

Our History:

TheInsoleStore.com was founded in 2007 to help customers like you find the right products to support their feet and relieve foot pain. In the past more than eight years since our founding, we have continued to grow and improve our business to more effectively fulfill our mission of offering you a greater selection of products to choose from, more information to help you find the right product for your individual needs, and more services to help make your shopping experience a pleasant one from start to finish. Throughout our company’s history, we have never lost sight of our mission of bringing you the best products to suit your specific needs, and that’s why so many people have come to rely on us!

Thank You for Visiting Us! TheInsoleStore.com — Taking 10,000 Steps a Day with You!

Questions? Feedback?

If you have questions, we’re happy to answer them! If you have feedback to help us continue improving, we’d love to hear it! Just contact us and we’ll be happy to hear from you!