Rewards Program

1. No purchase necessary to enroll in our Rewards Program. The only requirement for participation in the Rewards Program is a customer account on our website.

• Account information will be used to track points earnings and redemptions.
• You must be signed into your account to redeem points for rewards.
• Points earned and rewards redeemed under one account cannot be transferred to a different account.

2. The amount of points earned when making a purchase is based on your order subtotal.

• Shipping and taxes are excluded from points earning calculations.

3. Points expire one year after being earned.

• Actions taken to earn points, such as making a purchase or leaving a review, reset the expiry date of your points.

4. Refunds will subtract from the available rewards points balance for the account for which the refund is processed.

• Refunds affect point balances at the same rate as earning points for spend.
• This applies to all refunds, including product returns and courtesy refunds.

5. Rewards given as coupon codes cannot be combined with other coupon codes during checkout.

• Only one coupon code can be used per transaction.

6. Rewards redeemed are subject to expiry one year after redemption if unused.

• If you wish to undo a redemption, please contact our support team.

7. We reserve the right to suspend any account's participation in our Rewards Program for any reason and at any time.

• If your account is suspended from our Rewards program, please contact our support team.

8. Our Rewards Program is subject to change at any time.

• We continuously look to improve our offerings and customer experience. As such, we may make changes to the ways our Rewards Program functions from time to time.
• Earnings and rewards are only guaranteed to be available as advertised at the time of earning or redemption.
• Rewards earned through points redemption will not be changed. Once you redeem points for a reward, that reward remains with your account.

For questions, please contact our support team.